Terms & Conditions

1) About HandyPeak.pk & agreement

HandyPeak.pk (“HandyPeak”, “we”, “us”, “our”) operates this website and store from Pakistan. By accessing the site or placing an order, you agree to these Terms & Conditions and our Privacy Policy.

2) Eligibility & accounts

  • You must be the age of majority in your jurisdiction to purchase.

  • If you create an account, keep credentials secure and ensure your details are accurate.

3) Products, pricing & availability

  • Prices are listed in PKR and may change without notice.

  • We may limit quantities, discontinue items, or correct errors (including pricing) at any time.

  • Colours and finishes may vary slightly due to display settings and natural materials.

4) Orders & acceptance

  • Your order is an offer to buy; we accept when we confirm dispatch.

  • We may cancel or refuse orders (e.g., suspected fraud, reseller activity, stock issues). If payment was taken, we’ll refund the amount for the cancelled items.

5) Payment

  • Payments are processed securely by our ecommerce and payment partners; we do not store full card details.

  • If COD or other methods are offered at checkout, additional conditions may apply (e.g., order value limits, serviceable areas).

6) Shipping & delivery

  • We ship across Pakistan. Delivery timelines shown at checkout are estimates.

  • Risk of loss passes on delivery to the address you provide. Please report missing or damaged items promptly (see Section 9).

7) Returns & exchanges (summary)

  • Return window: 7 days from delivery.

  • Start a return only via WhatsApp: +92 340 8944555 (or open https://wa.me/923408944555).

  • Items must be unused, in original packaging, with tags and proof of purchase.

  • Once approved, we’ll share the return address and instructions.

  • If the item is defective/incorrect, we cover return shipping; otherwise, the customer pays return shipping.

  • For full details, see our Return & Refund Policy page.

8) Promotions, gift cards & vouchers

  • Promotions and discount codes are time-limited, non-transferable, and subject to posted rules.

  • Misuse or suspected abuse may result in cancellation of the order/benefit.

9) Damages & issues

Inspect your order on delivery and contact us immediately via WhatsApp for damaged, defective, or incorrect items so we can make it right.

10) User content & reviews

If you submit reviews, photos, or messages, you grant HandyPeak a non-exclusive license to use and display that content for store operations and marketing. Do not upload unlawful, infringing, or harmful content.

11) Acceptable use

You agree not to: violate laws; infringe IP; post or transmit malware; scrape or attempt unauthorized access; harass, defame, or abuse others; or use the site for deceptive or fraudulent activity.

12) Third-party services & links

We use trusted third parties (e.g., ecommerce hosting, payment processors, couriers). Their services are provided under their own terms and privacy practices. We aren’t responsible for third-party sites or materials.

13) Intellectual property

All site content (logos, text, images, designs) is owned by or licensed to HandyPeak and protected by law. You may not copy or exploit content without our written consent.

14) Warranties & disclaimers

The site and products are provided “as is” to the fullest extent permitted by law. We do not warrant uninterrupted or error-free operation, or that descriptions are perfectly free of variance.

15) Liability limit

To the extent allowed by law, HandyPeak is not liable for indirect, incidental, special, or consequential damages. Our total liability for any claim relating to a purchase is limited to the price you paid for that purchase.

16) Indemnity

You agree to indemnify and hold HandyPeak harmless from claims arising from your breach of these Terms or misuse of the site.

17) Governing law & disputes

These Terms are governed by the laws of Pakistan. Courts in Karachi, Sindh shall have exclusive jurisdiction over disputes, subject to applicable consumer laws.

18) Changes to these Terms

We may update these Terms by posting a new version on this page. Continued use of the site after changes means you accept the updated Terms.

19) Contact

Questions about these Terms or your order?
WhatsApp: +92 340 8944555
Contact page: HandyPeak.pk