Privacy Policy

Who we are

HandyPeak.pk runs this website and online store in Pakistan. This notice explains what we collect, why we collect it, and how you can reach us.

What we collect

  • Order & account details: name, email, phone, billing/shipping addresses, items purchased. Payment data is handled securely by our payment partners; we don’t store full card numbers.

  • Device & usage data: IP address, browser and device type, pages viewed, actions on the site. Collected via cookies and similar tools.

  • Messages & support content: the information (and any images) you send via WhatsApp +92 340 8944555, contact forms, or email.

  • Marketing preferences: your choices about receiving updates and offers.

How we use your information

  • To fulfill your order: process payments, arrange delivery, send confirmations and invoices.

  • To support you: answer questions, handle returns/exchanges, verify issues (including via WhatsApp).

  • To protect our store: prevent fraud, secure checkout, diagnose problems.

  • To improve & inform: analyze performance and—if you opt in—send product updates or promotions (you can opt out anytime).

Cookies & similar tech

Cookies help the site remember your preferences, keep you signed in, measure performance, and combat fraud. You can control cookies in your browser; blocking some may affect features like checkout.

When we share information

We share information only with partners that help us run HandyPeak, for example:

  • Store platform & hosting (our ecommerce/checkout provider)

  • Payment processors (to take payments securely)

  • Couriers/fulfillment (to deliver your order)

  • Analytics & security tools (to keep the site reliable and safe)
    We may also disclose information if required by law or to protect our rights. We do not sell your personal data.

WhatsApp communications

If you contact us at +92 340 8944555, we’ll use your messages to verify orders, answer questions, and process returns. WhatsApp may process metadata according to its own terms.

International handling

Some partners (including our platform provider) may store/process data outside Pakistan. We rely on their security and compliance measures to protect your information.

Data retention

We keep order and related records for as long as necessary for tax, accounting, and legal purposes, and to provide support. You can ask us to delete certain information where applicable—see Your choices.

Your choices & rights

Subject to local law, you can request to access, correct, or delete your personal information, or object to/limit certain uses.
Contact us on WhatsApp: +92 340 8944555 and we’ll verify your request and respond within a reasonable time. You can unsubscribe from marketing any time using the link in our messages (if applicable) or by messaging us.

Security

We use reasonable technical and organizational safeguards. No method is perfect, so please use strong, unique passwords and keep your account details safe.

Children

Our store is for general audiences and not directed to children under 13. We don’t knowingly collect data from children.

Contact us

Questions about this policy or your data?
WhatsApp: +92 340 8944555
Email: handypeakofficial@gmail.com
Website: HandyPeak.pk (see the Contact page)